N I C K A N D R E W S
Date of Birth: 09.06.72 - Marital Status: Single - Full Driving Licence
SUMMARY OF QUALIFICATIONS
BA Hons
Drama and English1991-1994 St Marys University College, London
A-Level Photography Grade B
1995-1996 Clifton Adult Education College, London
A-Level Passes English, History & Ancient History
GCSE Passes Maths, English Lit / Lang, Science, French & History
1985-1990 Douai School, Reading
PROFESSIONAL PHOTOGRAPHIC WORK
Reportage shoot for 19 Magazine covering "A Day in A Life" sequence
November 1999 for March issue
Behind the scenes visual diary on the film set of "Human Traffic"
December 1998 for Faberge Magazine, Spring 1999
PROFESSIONAL EMPLOYMENT
Process & Customer Service Trainer
2000 - 2001 XO Communications, London
Trained on all process aspects of Contractual and non-contractual service set-up, from
contract raising
to completed provisioning of client service.
Trained Call centre staff on all aspects of Internet, Mail Programs, Databases, Products,
Call Handling, and Quality.
Team Leader
1997 - 2000 Global Internet (now XO Communications)
All aspects of Customer Liaison: Problem solving, escalations and managing a team of 8
staff.
Fluent in Microsoft Word 97
Powerpoint 2000
Frontpage
Paintshop
Internal Auditor for XO's Business Improvement Group (BIG)
2000
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Assistant Manager
1995 - 1997All Bar One, London
Managed busy North London Branch.
Criteria of employment entailed staff hiring / training, cash handling / banking and stock maintenance.
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Sales Assistant
1994 - 1996 Habitat Uk Ltd, London
Supervisor of Wall furnishings section on shop floor.
INTERESTS AND ACTIVITIES
Photography and the Visual Arts dominate my social lifestyle,
which has led to some professional magazine photographic work and exhibitions.
A keen interest in Film, especially low budget and European movies,
visiting live performance and gallery installations has led to my own script writing and
impromptu video shoots.
A prolific swimmer and runner.